System Status

Components

Maintenance Windows

Planned maintenance is announced at least 48 hours in advance to registered API users by email and never scheduled during peak corridor settlement hours. Settlement-affecting maintenance is additionally announced via webhook to registered endpoints.

Incident Communication

During an incident, updates are posted to this page and emailed to affected customers. Post-incident reviews for settlement-impacting events are shared with enterprise customers within five business days. To subscribe to status notifications, email info@keybs.io with the subject "Status Updates".

Reading This Page

• Operational means the component is processing normally with no known degradation.
• A payout showing "processing" is not an incident — settlement timing is route-dependent. Check your dashboard or webhook events first; use the status page to confirm whether a platform-side issue exists.
• Where else incidents appear: registered API users receive email notices, and settlement-affecting events are additionally pushed to registered webhook endpoints. Release history lives on the changelog.